Artificial Intelligence

Bell.One™ provides a comprehensive portfolio of Artificial Intelligence services that can help companies to gather critical information from reliable sources. AI services are deployed by many businesses to help reduce operational costs, make efficiency gains, generate revenue and enhance customer and employee experiences:

Use Cases

LOYALTY MANAGEMENT SERVICE

Develop a predictive model based on large data sets. Identify the window of opportunity. Establish a system of regular customer evaluation. Notify churn management and retention teams within the window of an opportunity to run segment-specific churn prevention campaigns and reduce voluntary churn.

  • Decreased churn rate
  • Decreased customer service load
  • Actionable metrics

CUSTOMER LIFETIME VALUE

Identify customers that are going to spend the most money, in the most consistent way and over the longest period. Model the purchasing behavior of customers in order to predict their future actions and estimate their lifetime value.

  • Better than historical data prediction for new and spontaneous buyers
  • Flexible framework for different business needs
  • Dynamic micro-segmentation

PREDICTIVE MAINTENANCE

By analyzing data related to lifecycle maintenance of technical equipment, our system can predict both timelines for probable maintenance events and upcoming capital expenditure requirements to streamline maintenance costs and avoid critical downtime.

  • Predict where, when, and why asset failures are likely to occur
  • Optimize spare parts inventory to reduce inventory costs associated with stockouts and overstocks
  • Inform planning and budgeting teams of upcoming issues before costly event failures occur