Sharing Experience: Building Monitoring Infrastructure of a Telecommunication Company Based on IBM Products
Within the scope of the event, IBM experts and business partners demonstrated various practices of use and building of IT infrastructure and services, which correspond to companies' business objectives. The technical capabilities of IBM solutions were demonstrated. An exhibition featuring the business partners' solutions was also organized at the sidelines of corresponding sessions. A separate session was devoted to the issues of ensuring information security.
Experts of VimpelCom and Bell Integrator, which were partners of the forum, shared their experiences of their implementation and operation of their IBM Tivoli Netcool-powered centralized monitoring system. During his speech at the Efficient Management of Cloud Services and IT Infrastructure of a Company session, Boris Borisov, VimpelCom technical and service monitoring systems' development department manager, shared the experience of IBM Tivoli Netcool centralized monitoring system's implementation and operation at VimpelCom. IBM Tivoli Netcool solution ensures management of accessibility, capacity and security of services in all technological areas of infrastructure, including (IP, ATM, FR) networks, mobile communication, IP-telephony, operating systems and servers, business applications, security means, etc. Borisov spoke on the preconditions of the implementation and the stages of execution of the company's project of developing an IT umbrella monitoring system and telecommunication infrastructure. Today, the completed solution has been operating for six years, and since 2011, Bell Integrator has been implementing further linear development aimed at integration of the control systems and supporting the solution. This year, the mid-term and long-term concepts of further Netcool development have been jointly drawn up and approved by VimpelCom.
The choice of this solution made more than six years ago was defined by several factors. First of all, Tivoli Netcool is a complex solution, which is scalable and adaptable to almost any business and technical tasks. Additionally, it has flexible mechanisms of integration with vendor EMS/NMS and other OSS systems (e.g., with Inventory and Trouble Ticketing systems). Solutions of this class help automate internal processes and reduce the time of response to arising problems, which in the end helps improve our customers' services,Boris Borisov, Technical and Service Monitoring Systems Development Department Manager, VimpelCom, said.
Alexander Zlobin, Business Development Director, Bell Integrator: Bell Integrator has deep expert knowledge of the OSS systems, including the IBM Tivoli Netcool solution. Our customers are major telecommunication operators offering services to millions of subscribers. The implementation of such solutions gives our customers efficient tools of infrastructure management for the purpose of ensuring of high quality of our services. That is why the conference organized by IBM became not just a partner event for us, but also a unique opportunity to share our accumulated experience.
This conference gathered IT specialists and experts, directors and other top business executives of from telecommunication, banking, transportation and construction sectors.
Tags: IBM, monitoring, VimpelCom, OSS, cloud services, conference